Return and Refund policy :
30-Day Refund Policy
We want you to be completely satisfied with your purchase! If for any reason you are not happy, you may return the item(s) within 30 days of receiving your order for a full refund or exchange, subject to the following conditions:
- Eligibility for Refunds:
- Items must be returned in their original condition, unused, and with all original packaging and tags intact.
- Proof of purchase (e.g., receipt or order confirmation) is required.
- Non-Refundable Items:
- Gift cards, downloadable software, and personalized/customized items are non-refundable.
- Items marked as "Final Sale" cannot be returned or exchanged.
- Return Process:
- Contact our customer service team at [email/phone] to initiate a return.
- Once approved, you will receive a return shipping label (if applicable).
- Refunds will be processed within 7-10 business days after we receive and inspect the returned item(s).
- Shipping Costs:
- Original shipping fees are non-refundable.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
We’re here to help! If you have any questions, please reach out to us at laurentannerweddingplanner@gmail.com.